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Transparent · Personal · End-to-End

How we work
with you

We are your single point of contact for the entire journey — an independent consultant who works exclusively in your interest, never on referral commissions from hospitals or retreat centres.

What truly independent
means in practice

Most medical tourism platforms are funded by referral commissions paid by hospitals and retreat centres. That creates a conflict of interest: the facility that pays the highest commission gets recommended — regardless of clinical fit or quality.

We operate differently. Our fee comes from you alone. This means our only obligation is finding the best match for your clinical needs, personal values, budget, and timeline. Full stop.

We are not a booking platform. We are consultants who apply deep knowledge of India's medical and wellness ecosystem entirely on your behalf — across surgery, Ayurveda, yoga, spiritual healing, and mental wellness.

We take no referral fees from hospitals

Our income comes from transparent facilitation fees paid by you. Every recommendation is made purely on merit.

You always know the full cost before committing

Hospital quotes, our fee, accommodation costs, and visa expenses are all presented transparently before any commitment.

One coordinator. One relationship. One point of contact.

You are never passed between departments or ticketing systems. Your coordinator knows your case and is reachable throughout your journey.

Your complete journey
with us

From first contact to 60-day post-return follow-up — here is exactly what we do for you.

Week 1

Free Initial Consultation

We begin with a detailed conversation — by video call, WhatsApp, or email — to understand your medical history, diagnosis, treatment goals, timeline, budget, and personal preferences. For medical cases, we ask you to share existing reports and imaging for initial review.

No charge, no obligation for initial consultation
All medical records reviewed in strict confidence
We ask clarifying questions to understand your full situation
Honest assessment of what India can and cannot offer for your case
Outcome — within 24–48 hours

A written summary: whether India is appropriate for your needs, which cities and specialists or retreat centres are most relevant, and an indicative cost range.

Weeks 1–2

Personalised Treatment Plan

For medical cases, we approach 2–3 verified specialists on your behalf, providing a structured clinical summary. They review your case and provide written treatment plans with confirmed costings. For wellness enquiries, we shortlist and contact centres to check availability and fit.

Medical record translation where required
Structured case summary prepared for specialists
Multiple specialist opinions where clinically appropriate
Transparent confirmed cost estimate before any commitment
You Decide

We present all options, explain the differences, and give our honest recommendation. The decision is entirely yours, made with complete information. We never pressure or rush.

Weeks 2–4

Visa, Travel & Logistics

Once you confirm, we begin full logistics coordination — medical visa documentation, flight recommendations, airport transfer arrangements, and premium accommodation booking in your chosen city.

Medical Visa (M-Visa) documentation prepared and submitted
Companion MX-Visa for family members or carers
Hospital invitation letter coordinated
Flight options and optimal timing advised
Airport meet-and-greet arranged on arrival
Premium accommodation booked near hospital or retreat
M-Visa Typical Timeline

5–10 working days after document submission. Valid for up to 1 year, multiple entries, for the full duration of treatment.

During Your Stay

In-Country Coordination

Your coordinator is present throughout your time in India — on the ground for key moments, always reachable by phone or message. We handle every interaction with the hospital or retreat, translating not just language but the nuances of Indian healthcare administration.

Airport meet-and-greet on arrival day
Escort to hospital for first consultation and admission
Present during key medical conversations if desired
Daily wellbeing check-ins during treatment
Dietary, accommodation, and personal requirements managed
24/7 emergency contact for the full duration of your stay
Post-Hospital

Recovery & Recuperation

Discharge is not the end of your care. We coordinate your transition to premium recovery accommodation and arrange ongoing therapeutic support before you travel home — including optional Ayurvedic recovery programmes in Kerala.

Premium serviced apartments or wellness residences arranged
Physiotherapy coordination if required
Wound care nursing visits if required
Dietary meal service — hospital-grade or Ayurvedic
Optional Ayurvedic recuperation programme in Kerala arranged
Airport transfer on departure — medical escort if advised
Back Home · 60 Days

Post-Return Follow-Up

Our service does not end when you board your flight home. We coordinate a structured 60-day follow-up with your Indian specialist — ensuring your home doctor has everything needed and your recovery stays on track.

Complete discharge documentation, imaging, and lab reports packaged and translated
Summary letter prepared for your home physician
Telemedicine consultations at 2 weeks, 4 weeks, and 8 weeks post-return
Medication and prescription clarification provided
Any complications triaged and escalated swiftly
60-Day Assurance

We remain your point of contact for 60 days post-return. Any question about recovery, medications, or follow-up care comes directly to us — and we connect you with the right specialist promptly.

Our facilitation fees

Our fees cover the full facilitation service from consultation through post-return follow-up. Medical treatment, accommodation, and visa costs are separate and disclosed upfront.

Wellness Facilitation

€490one-time fee

Ayurveda, yoga, spiritual, or mental wellness retreats

Initial consultation & needs assessment
Retreat shortlisting & booking
Wellness/Ayush visa assistance
Arrival coordination
In-country support throughout
30-day post-return support
Select Package

Integrative Journey

€1,490one-time fee

Medical treatment combined with Ayurveda, yoga, or spiritual retreat

Everything in Medical Facilitation
Wellness/retreat coordination alongside medical
Multi-city logistics (e.g. Delhi + Kerala)
Clinical handoff between medical & wellness
Spiritual/wellness programme integration
90-day post-return follow-up support
Select Package

Fully refundable if India is assessed unsuitable for your case. Medical, accommodation, visa and travel costs are separate and quoted transparently.

Frequently asked

Your coordinator is available 24/7. In the event of any complication, we liaise directly with the medical team, facilitate transfer to ICU or specialist care if required, and communicate clearly with your family. We strongly advise comprehensive travel insurance covering medical evacuation before departure — and we advise on appropriate policies as part of the planning process.
We have no referral fee arrangements with any hospital, retreat centre, or accommodation provider. Our fee comes from you alone. We have working knowledge of dozens of institutions and approach those that are the best fit for each specific client — not those that pay us.
We only recommend institutions holding JCI (Joint Commission International) accreditation or NABH (National Accreditation Board for Hospitals) certification — India's national equivalent. We provide you with the specific accreditation status of every recommended institution, and encourage you to independently verify credentials and request surgical outcome data, which reputable Indian hospitals readily provide.
Yes — this is one of our most requested arrangements and our greatest differentiator. Many clients schedule surgery in Delhi or Chennai, then spend 2–3 weeks in a Kerala Ayurvedic centre for post-surgical recovery. We coordinate the clinical handoff between your surgical team and the Ayurvedic centre. See the Integrative Journey package above.
We help renegotiate surgery or retreat dates with providers at no additional facilitation charge. Accommodation deposits are subject to each property's cancellation policy, which we present to you at the time of booking. We also advise on comprehensive travel insurance that covers trip cancellation for medical reasons.
For wellness and retreat programmes, 4–6 weeks is usually sufficient. For major medical procedures, 6–10 weeks allows time for records review, specialist consultation, visa processing, and travel planning. For urgent cases, we have facilitated arrivals within 10–14 days of first contact — India's zero waiting list environment makes this possible.

Have more questions? We're happy to talk — no obligation, no pressure.

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